VPS.net Review
I created my account with VPS.net with high hopes. Web hosting has always been a troublesome area for my business. It seems that every hosting company has at least one or two major flaws, whether it is poor support, poor offerings, high prices or rampant downtime. With my current hosting provider, it was a combination of high prices and poor offerings. I switched to VPS.net and immediately those two issues were remedied. The performance of the server was incredible. I would say roughly five times faster, if not more than that. This speed, along with a price that was roughly the same, if not a bit less, than what I was previously paying seemed to make a winning combination for me. At least that was until the server started randomly becoming inaccessible, without warning. This wasn’t even during times of high traffic, far from it. The server seemed to handle high traffic loads with ease but then just become inaccessible when traffic was quite low. When this happens, I have no way of knowing without actually attempting to access my site. When this happens, the only method that I have for getting the server back up and running is to manually restart it myself. VPS.net support is helpful at getting the server back online for me when I have problems but they are just about useless at helping me to determine WHY it went down in the first place. I’m not sure if they don’t care or if they don’t know enough to help – but it doesn’t much matter. I’m left with a server that goes down several times a month and requires manual intervention by running and me to get it back up. This always seems to happen at bad times too – whether I’m on vacation in Bermuda (like I was last week) or in the middle of the night when I don’t notice it is down until I wake up (like last night). The price and performance of VPS.net make it immediately attractive, but if the uptime levels and support don’t improve – I’m going to have a hard time staying with them.